REALITY CHECK
Putting a fine point on the speaking industry
Ethical Conduct in Changing Times
Many NSA members are finding innova- tive ways to share their messages in the current speaker mar- ketplace. Nearly all
agree that speaking is not what it used
to be, but it is exciting to see what the
profession is becoming and its trajectory for the future.
I have been talking to speakers whose
keynotes have decreased, while their
training businesses have increased proportionately. Others are pulling out all
stops in using social media and You Tube
as promotional vehicles to generate
revenue for their speaking businesses.
Coaching and consulting continue to
deliver value and expertise to clients
and audiences via the spoken word. For
speakers who are willing to invest in the
marketing and delivery of their expertise in creative ways, there is tremendous
business opportunity.
NSA has become keenly aware of the
changing face of speaking, and has been
conducting research to better understand the membership and the new
mix of business models in the current
climate so we can provide relevant programs and services for today’s NSA
members. Check out the results of our
recent member survey on page 30 in
this issue of Speaker, so you can be on
top of the trends. Use these results to
compare, contrast and benchmark your
speaking business so you can create
greater opportunities.
Adhering to a Code of Ethics
With all of this newness in speaker offerings and business models, much has
remained the same. Traditions are more
important than ever to ensure a healthy
environment for the speaking profession. For example, the NSA Code of
Professional Ethics is a timeless blueprint for speakers’ business conduct with
clients and with each other. While there
are many ways speakers can market
themselves, those marketing practices
should be guided by key principles in
our Code of Ethics, like professionalism,
proper representation, and complying
with intellectual property laws.
Social media presents a unique
opportunity to speak directly to existing and potential clients, as well as your
fans and followers. There are many
opportunities to say exactly what you
want to say when you want to say it—
but that does not always mean you
should. Some of the most common
ethics complaints that I field relate
Stacy Tetschner, CEO
directly to speakers’ misuse of social
media. Many of these complaints
could be easily avoided if speakers
remind themselves of the important
principles that guide the speaking profession. If you are not familiar with
NSA’s Code of Ethics, it is posted on
NSA’s new website at www.nsaspeaker.
org. A small investment of your time to
remind yourself of the ethics that guide
the speaking profession can prevent
embarrassing situations later.
In today’s marketplace, speakers have
a variety of methods and tools at their
disposal to share new ideas, change lives
and make a difference in a changing
world. With this great privilege comes
greater responsibility in navigating the
speaking profession together.
Stacy Tetschner, CEO
National Speakers Association