WHAT WOULD YOU DO?
Casting a reality check on real-world conundrums
I am not threatened
because I am me, and he
will be whomever he is …
If this is a sensitive issue for
you, create a non-compete
clause in your contract with
cheer him on.
Of course, the ego
would want to fight or get
angry or feel manipulated
and used, yet what you
fear, you draw it near, so
I would bless him or her
and wish them well. ETE =
Enjoy the Experience.
—Michelle “Corporate Woo-Woo” Skaletski-Boyd
This has happened in
my business. It was soul-destroying to have a guy
leave after being trained,
and coached to be as good
as he was and then take
his clients with no regard
to the buyout clause. Now
I only employ coaches
as staff members. Unless
you have contracts that
are enforceable with
these individuals, you are
in a battle. The person
with the biggest wallet
will always win.
One of your long-term employees—
who had in-depth access to your client
information and content—decides to
branch out and start his own speaking
career. You find out he is going to
compete with you for speaking business
on a similar topic. What would you do?
We are in the business
of selling experiences,
not content or speeches.
The experience you
create is (or should be)
—Mike Staver, CSP
Fernandina Beach, Fla.
I’d plan for it. Assume that the people you will work with
will become competitors. I’d definitely not bash my competition
whether they worked for me or not. I tell people all of the time—
feel free to work with someone else. But I’ll be here if you want a
second set of eyes or want someone to keep them in check.
Oklahoma City, Okla.
The only problem I see
is if he or she goes to your
existing clients and tries
to sell them on a cheaper
version of you.
—Brian Walter, CSP
What Would You Do? is a regular column
that presents a real-life dilemma faced
by professional speakers. NSA members
are encouraged to submit a dilemma
for possible discussion in this column.
Please submit dilemmas to email@example.com. NSA reserves the right to
edit submissions for length and style. All
dilemmas will be anonymously attributed. Opinions expressed are those of
the individual respondents, not NSA.
I require every associate trainer to sign a non-compete
agreement. In addition, I’m always improving my programs so if
an associate leaves today with my content 1.0 tomorrow, they’ll
be competing with my content 2.0!
—Michael Soon Lee, MBA, CSP