As an etiquette expert, I am often called upon to give presentations to corporations and associations around the world. I have been fortunate enough to visit many exciting
places, including Zurich, Sydney, Manila, Singapore,
Tokyo and Shanghai. However, I never imagined how
much research it takes to prepare for a seamless trip.
I’ve learned that each country has its own customs and etiquette rules, both written and mostly
unwritten. And if you don’t do your homework, you
could wind up causing yourself or someone else
much embarrassment or lose a big deal completely.
For example, I’ve learned that the best business
deals are not conducted in the boardroom, but over
a meal and a good bottle of wine. And in some
countries, such as China and Russia, if you drink
alcoholic beverages with your client, you’re
expected to keep up. Believe it or not, drinking can
be a bonding experience. It builds trust and breaks
down barriers. You don’t have to slam back a case of
beer, but you should be aware that others are watching and judging your behavior at all times.
By Jacqueline whitMore, cSP
A dream come true: a
private dinner with a