this Month on VOICES OF EXPERIENCE ®
nsA’s monthly audio magazine
listen to Voices of Experience on cD or access the segments via the digital edition of Speaker
magazine at www.speakerMagazine.com on the mobile app. simply click on the interview
you want to hear. text “nsavoe” to 95577 to receive text alerts when the latest edition is available.
Welcome: Kate Delaney
Delaney, the 2016-17 VOE chair, welcomes
listeners to the July-August edition. She
summarizes interview highlights and ponders
what she’ll do with extra time on her hands.
global Travel: Ruby Newell-legner, CSP
The 2015-16 NSA President regales listeners with
her world travels. Her most notable trip was to
Dubai, which sparked a whole revolution in her
mind on what customer service could be.
Write On! Chris Clarke-epstein, CSP
Good speakers aren’t always good writers.
Writing daily and reading good fiction will help
you hone your style, so you can write a book
that’s still relevant 10 years from now.
John Register, CSP,
Nikki Nanos and
In this monthly segment
that reveals the human side of speaking, three speakers share
their most embarrassing—and often hilarious—moments on
Jill’s Juicy Bytes: Jill Schiefelbein
Schiefelbein recaps her past segments on live
streaming, SEO, social media, data analytics,
online advertising, creating and repurposing
content, and media appearances. You can access
these segments at bit.ly/JillsJuicyBytes.
John B. Molidor, PhD, CSP
Molidor comments on his travels to NSA Chap-
ters, which greeted him with warm hospitality,
and various global associations, where he
observed different approaches to running meetings.
It’s all about Influence: Melinda Marcus, CSP
Marcus says speakers must communicate in a
way that makes people “get it”: know how to
influence decision making, read body language,
and make your message sticky.
a Power Minute with Dave lieber, CSP
Tap into your own subconscious muse. You can
stimulate your inner creativity by taking a walk,
listening to music, or whatever else inspires you.
Out of the Park:
Kate Delaney with
amy Castro, CSP,
Dan griffin and
Delaney interviews three speakers respectively on their
topics of expertise: finding your niche, understanding
“man roles,” and recalculating your speaking career
when you veer off course.
get Heard: Kate Delaney and
Brian Walter, CSP, CPae
The 2017-18 NSA President says the key to
speaking success is the single-sentence summary.
Provide catnip to potential clients by being
interesting and succinct. They will want to