SHERYL BINDELGLASS, CEO of Sheryl Golf and
Past President and Member of the Year of NSA-New
Jersey, facilitates a mastermind group of million-dollar
sales professionals. She teaches hiring practices,
marketing, group sales, and frontline customer service for
corporations, franchises, and the top amusement facilities
in the world. email@example.com, 732-302-4439
It Doesn’t Have
to Be Hard!
BY LIZ WEBER, CMC, CSP
LIZ WEBER, CMC,
CSP, works with boards and
leadership teams on strategic
planning and developing
leadership depth. She has
worked with organizations
in more than 20 countries.
Several NSA members and I have created a
unique mastermind group. Because each of us
has been in a mastermind before, we wanted
this one to be “easy” for us. So, we have
intentionally kept it informal. Here are a few of
our ground rules:
We don’t meet in person. We did not want
additional travel or meetings, so we meet
monthly via a two-hour recorded Zoom.
We don’t have required “updates.” We all
have enough commitments. If any of us has
an issue we want input on, we give the group
a heads-up before the call or simply raise it
during our call. We each have 20 minutes on
the call if we want it.
We don’t mandate attendance. With six
members, finding time on everyone’s calendar
is tough. We do a Doodle for each meeting.
If at least five of us can make a meeting, we
schedule it. Whichever member cannot attend
takes the lead in scheduling the next meeting
to ensure she or he can make that call.
We had two new members join at the end
of 2017, so at the start of our December call,
we each took two minutes to share what we
wanted from our mastermind to ensure we still
had alignment. Our group is looking for a safe
place to ask questions, test ideas, and deepen
friendships with people we respect. Nothing
more. And because of that, it’s doing exactly
what we want it to do.
BY SHERYL BINDELGLASS
Keeping your mastermind group
on track is essential to its success.
Here are steps to take when you are
struggling with one of the personality
types that can derail your group.
HIJACKERS monopolize the
conversation, stealing focus from
other members of the group.
SOLUTION: Either the moderator or
other group members need to actively
manage that behavior. Consider
using a chart to track equal time for
members in the “hot seat” to help
level the playing field and ensure
member engagement for all.
TAKERS weaken the group by never
making meaningful contributions. They
ask a million questions, solicit tons of
advice, but never return the favor.
SOLUTION: To tame the takers, hold
members accountable. Single them
out, if necessary, either privately or
during the session. Consider
using a round-robin approach
to solicit contributions to ensure
that each member contributes.
SLACKERS drain group
resources through their lack of
commitment. They may feign
engagement, but don’t follow
through when they should.
SOLU TION: Solid ground rules
can help rein in slackers. Make
sure it’s clear what commitment is
expected. In my group, attendance
and attention are required.
Members must not only show up,
but also must shun distractions like
email, phone, and texts during the
Having the right systems in place
from the start will make for a
positive, productive experience